This notice is all about your personal information.
You have a legal right to be informed about how we (Educatius Group “EG“) use any personal information that we hold about you.
To comply with this, we provide a ‘privacy notice’ to you about how we collect, store and use personal information about you.
You can contact Laura McDowell, our Data Protection Offer at dpo@educatius.org with any questions you may have.
Your personal information means any information that could be used to identify you.
This information includes:
We use this information to:
Data protection law requires us to have a reason or justification, also known as a ‘lawful basis’, to use any of your personal information. We’ve identified the lawful bases we rely on in bold below.
Most often, we will use your information where:
Where we are relying on Consent to use your information, you or your parent(s) / guardian(s) may withdraw this at any time. We will make this clear when we ask for permission, and explain how to go about withdrawing consent.
Your parent(s), guardian(s) or agency will have given us some of your personal information before you arrived. We may get information about you from other schools, the local council and the government, and you might also tell us about some other personal information whilst you are studying with us.
While in most cases you, or your parent(s) or guardian(s), must provide the personal information we need to collect, there are some occasions when you can choose whether or not to provide the information.
We will always tell you if it’s optional. If you must provide the information, we will explain what might happen if you don’t.
We will do our best to keep your personal information safe. For example:
Sometimes we do let other people see your personal information. For example:
If for any reason we need to share your information with an organisation that is based outside the UK or European Economic Area, we will protect your information by following data protection law.
We will keep personal information about you while you are a student on the program sold by EG. We may also keep it after you have left the school, where we are required to by law.
We have a policy that tells us how long we must keep information about students. We will always destroy your information safely.
You have lots of rights about how your information is used and what information we must give to you about your information. These rights can be complicated and may not always be available to you, so if you have any questions about your information you can always contact, or ask a parent, guardian or other adult to contact, EG.
In summary, you can ask EG to:
We take any complaints about how we collect and use your information very seriously, so please let us know if you think we’ve done something wrong by contacting Laura McDowell (see Who should I contact if I have any questions?).
You or your parent or guardian can also contact the relevant Supervisory Authority which looks after people’s personal information.
United Kingdom
Information Commissioner’s Office (ICO). The ICO is the UK’s independent authority set up to uphold information rights.
Information Commissioner’s
Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Fax: 01625 524510
https://ico.org.uk/global/contact-us/
Italy
The Italian Data Protection Authority (Garante per la protezione dei dati personali) is an independent administrative authority established by the so-called privacy law (Law No. 675 of 31 December 1996) and regulated subsequently by the Personal Data Protection Code (Legislative Decree No. 196 of 30 June 2003) as amended by Legislative Decree No. 101 of 10 August 2018, which also established that the Italian DPA is the supervisory authority responsible for monitoring application of the General Data Protection Regulation (pursuant to Article 51 of Regulation No. 2016/679).
The Italian Data Protection Authority
Piazza Venezia
11 – 00187
Roma (Italy)
Telephone: +39 06.696771
Email: protocollo@gpdp.it
https://www.garanteprivacy.it/web/garante-privacy-en
Australia
We are the independent national regulator for privacy and freedom of information. We promote and uphold your rights to access government-held information and have your personal information protected.
Office of the Australian Information Commissioner (OAIC)
175 Pitt Street
Sydney
NSW 2000
Telephone from within Australia: 1300 363 992 (Enquiries Line)
Telephone from outside Australia: +61 2 9284 9749
Freedom of Information Requests: foi@oaic.gov.au
https://www.oaic.gov.au/about-us/contact-us
France
CNIL.
Telephone: The reception is open every workingdays. Our calling hours are from 9:30 a.m. to 5 p.m.
+33 (0)1 53 73 22 22
Contact us by letter
Commission nationale de l’informatique et des libertés
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
FRANCE
https://www.cnil.fr/en/contact-us
Spain
Telephone service hours
Monday to Thursday from 9:00 a.m. to 5:30 p.m. and Friday from 9:00 a.m. to 3:00 p.m., with the following exceptions:
On the occasion of the San Isidro festivity, the hours from May 15 to 19, 2023 will be from 9:00 a.m. to 2:30 p.m.
From April 3 to 5, 2023, from June 16 to September 15, 2023, and from December 22 to January 5, 2024 (both inclusive) the schedule will be from 9:00 a.m. to 3:00 p.m.
Mailing address
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid
https://www.aepd.es/es/la-agencia/donde-encontrarnos
Germany
If you have any questions, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) at any time by telephone or e-mail.
Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Graurheindorfer Str. 153
53117 Bonn
Telephone: +49(0)228 997799-0
E-mail: poststelle@bfdi.bund.de
Ireland (part of UK company)
DATA PROTECTION COMMISSION
21 FITZWILLIAM SQUARE SOUTH
DUBLIN 2
D02 RD28
IRELAND
https://dataprotection.ie/en/contact/how-contact-us
Sweden
Phone number:
+46 (0)8 657 61 00
E-mail: imy@imy.se
Postal address:
Integritetsskyddsmyndigheten, Box 8114, 104 20 Stockholm, Sweden
https://www.imy.se/en/about-us/contact-us/
Denmark
Datatilsynet
Carl Jacobsens Vej 35
DK-2500 Valby
You can contact the Danish Data Protection Agency by e-mail to the Agency’s main mailbox: dt@datatilsynet.dk.
You can call the Agency on +45 33 19 32 00.
https://www.datatilsynet.dk/english/contact-us
Norway
Datatilsynet
P.O. Box 458 Sentrum
NO-0105 Oslo
https://www.datatilsynet.no/en/about-us/contact-us/
Finland
Post address: P.O. Box 800, 00531 Helsinki Finland
Visiting address: Lintulahdenkuja 4, 00530 Helsinki Finland
T +358 29 56 66700
United States of America
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: (202) 326-2222
https://www.ftc.gov/about-ftc/contact
New Zealand
If you still need help, phone us on 0800 803 909 (Monday to Friday, 10:00 am to 3:00 pm). If you haven’t checked the website first, we’ll direct you to it.
Write to us at PO Box 10 094, Wellington 6143
https://www.privacy.org.nz/about-us/contact-us/